Help centre
Frequently asked questions
Answers about how ROIFunded’s simulated evaluations, funding, payments, and accounts work.
About the service
What is ROIFunded?+
ROIFunded is a skills-assessment platform that runs simulated trading evaluations on the cTrader platform. You take a rules-based challenge, and if you meet the objectives you progress to a simulated funded account and can earn a share of the simulated profit you produce.
Is this real-money trading?+
No. Every account is a demo / simulated account. No real market orders are placed on your behalf, we do not hold client trading capital, and results do not represent real profits or losses.
Is ROIFunded a broker?+
No. ROIFunded is not a broker, dealer, exchange, or investment adviser, and nothing on this site is investment advice. We provide an evaluation and simulation service only.
Challenges & funding
How do the challenges work?+
Each challenge has published objectives: a profit target, a maximum daily loss limit, a maximum overall loss limit, and a minimum number of trading days. Reach the target without breaching a loss limit to pass. Breaching a limit ends the evaluation.
What happens after I pass?+
You receive a simulated funded account. You can request a payout of eligible simulated profit after the minimum trading days, and keep up to 90% of that simulated profit depending on your plan — subject to the program rules.
How long do I have to complete a challenge?+
Each plan shows its own time window on the Challenges page (most are 30 days; the NEW MEMBER plan is shorter). If the window passes before you meet the objectives, the evaluation ends.
Payments & payouts
How do deposits work?+
Deposits fund your deposit balance, which is used to pay challenge entry fees. Deposited funds are used to access evaluations and are not withdrawable. Only profit and rewards credited by the platform are withdrawable.
How do withdrawals work?+
Eligible simulated profit and rewards are credited to your withdrawable balance and can be withdrawn via the supported crypto networks, after your identity (KYC) has been verified.
Can I get a refund?+
A challenge fee may be refunded within 24 hours of purchase provided you have not yet placed any trade on that account. See our Refund Policy for full details.
Account & eligibility
Who can use the service?+
You must be at least 18 years old and legally permitted to use the service in your country. We apply identity-verification (KYC) and anti-money-laundering checks and may restrict access where the service would be unlawful.
Why do I need to verify my identity (KYC)?+
KYC protects your account and helps us meet anti-money-laundering obligations. Verification is required before you can withdraw.
How do I contact support?+
Email us at roifunded.fund@gmail.com — we typically reply within one business day. You can also use the Contact page.
ROIFunded provides simulated trading evaluations only and is not a broker, dealer, or investment adviser. Trading involves significant risk; simulated results do not represent real profits.